Welcome to Safaiy Mitra – A Full Solution for Cleaning. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.
1. Information We Collect
We may collect the following information:
- Name
- Mobile Number
- Email Address
- Residential or Service Address
- Booking Details
- Payment Information (processed securely through third-party payment providers such as Razorpay — we never store your card, UPI PIN or bank details)
- Website usage data and analytics
2. How We Use Your Information
Your information may be used to:
- Provide and manage cleaning services.
- Process bookings and service requests.
- Respond to customer inquiries.
- Improve our services and website experience.
- Send service updates and important notifications.
- Maintain service quality and customer support.
3. Information Sharing
Safaiy Mitra does not sell, rent, or trade your personal information. We may share information only in the following situations:
- With service personnel to complete your requested service.
- With payment processors (Razorpay) for secure payment transactions.
- When required by law or government authorities.
- To protect our legal rights and prevent fraud.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance functionality.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system can be guaranteed 100% secure.
6. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external websites.
7. Your Rights
You may request to:
- Access your personal data.
- Correct inaccurate information.
- Delete your personal information, subject to legal obligations.
- Withdraw consent where applicable.
8. Children's Privacy
Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Safaiy Mitra – A Full Solution for Cleaning
📍 Yarpur Yogiatola, Mithapur, Patna 800001, Bihar
📞 Phone: +91 70042 68707
📧 Email: info.safaiymitra@gmail.com
🌐 Website: www.safaiymitra.com